Banff Lodging Company

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Relief Night Auditor , Moose Hotel & Suites / Banff Ptarmigan Inn

Job Description

Are you a night owl as a relief night auditor you will be responsible for the front desk as well as hotel guests during the evening between the hours of 11 p.m. and 7 a.m covering the days when the regular Night Auditor is on days off.

The successful candidate will have a professional appearance and manner; be able to deal with a wide variety of people and situations.


  • Answer all in-coming phone calls in a professional manner according to company standards;
  • Register arriving guests and assign rooms;
  • Provide information on hotel facilities and services;
  • Provide general information on points of interest in the area and services in the community;
  • Understand basic accounting principles including debit and credit transactions;
  • Post nights room and tax to guest rooms;
  • Process wake-up calls;
  • Balance the daily transactions to Property Management System;
  • Prepare selected reports for accounting and management;
  • Complete Night Audit process including system shutdown, computer back-up and system maintenance;
  • Process group & guest's departures, calculate charges and receive payment;
  • Follow emergency and safety procedures;
  • Provide role of security to ensure guest safety and property security at night;
  • Additional duties as assigned.


  • The successful candidate will possess excellent communication skills, strong organization skills, self-motivation, basic accounting knowledge, excellent customer service and ability to make sound decisions. Previous hotel related experience is desirable. Prior Maestro experience would be beneficial or experience in another computer hospitality systems.
  • Canadian/permanent residency or an open work permit is required.

  • Compensation

    An outstanding benefits package combined with attractive compensation awaits the right candidate. We're talking Lux movie theatre discounts, discounted ski pass options, health and dental plan, food and beverage discounts at all our restaurants, employee share ownership program, free hotel stays and more!


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